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Contact Us – General Information

One Phone Number to Reach both the Money Desk and Customer Service

For all Money Desk transactions and customer service needs, please call
Office Phone icon 1-800-357-3452 and select from the following options:

  • 1 – advances;
  • 2 – advance prepayments, deposits, and wire transactions;
  • 3 – all other needs.

The Federal Home Loan Bank of Boston is located in Boston's Back Bay

Street Address
800 Boylston Street
9th Floor
Boston, MA 02199

Mailing Address
P.O. Box 990411
Boston, MA 02199-0411

Main Telephone Number
Office Phone icon 617-292-9600

General E-Mail Address

Directions
Get directions to the Bank Adobe PDF icon.


Sending Faxes

The Federal Home Loan Bank of Boston requires that all incoming faxes include an institution's fax telephone number and name so that faxes are not discarded as spam by Bank systems. Please note that the following information must be programmed into your fax machine to ensure that faxes are routed properly:

Fax ID = Name of member institution
Fax Number = Fax telephone number of member institution

Please consult your fax-machine manual for additional instructions. This information is usually located under settings in the manual. If you have questions regarding faxes, please contact a member of the Bank's staff.

 
 
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